End Users White Papers

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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Backup Mobile and Remote Users Securely, With or Without a VPN
sponsored by Copiun
WHITE PAPER: This whitepaper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
Posted: 17 Jan 2011 | Published: 17 Jan 2011

Copiun

Mobilizing Madrid
sponsored by Insight & Intel
WHITE PAPER: With around 6.5 million inhabitants, Madrid is the third largest city in the European Union. And when the ICM, an agency responsible for keeping the city's local government up and running, wanted to provide better access to applications and data on-the-go, they knew that new mobile technology was needed.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Insight & Intel

The Truth About Working from Anywhere - Part 2: Best Practices for Working on the Go
sponsored by Citrix Online Go To Meeting
WHITE PAPER: This best practices guide provides guidance to help you more effectively and efficiently operate as a mobile worker. Inside, find advice to help you drive success with mobile work at home and on the road, as well as tips for increasing mobile communication.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Citrix Online Go To Meeting

PROTECT - Bringing the edge to the data center - a data protection strategy for small & midsize companies with remote offices
sponsored by HP & Intel®
WHITE PAPER: Learn how midsize businesses or enterprises with regional data centers or remote offices can effectively address data protection challenges by implementing solutions that help store and protect business critical data, cut costs and improve efficiency and reliability.
Posted: 18 Feb 2010 | Published: 17 Feb 2011

HP & Intel®

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM

PBX Buying Guide: How to Choose the Right Phone System for Your Business
sponsored by Fonality Inc.
WHITE PAPER: While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Fonality Inc.