WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST:
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
WHITE PAPER:
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
ASSESSMENT TOOL:
Take this online assessment today to discover the impact that modernization can have on your organization's IT environment, and find out what you can do to plan for modernization success.
EBOOK:
After-sales support is no longer an afterthought—and what’s more, it can be up to 5 times more profitable than selling the machine itself. Read this e-book to maximize your after-sales profits and support, with easy-to-comprehend guidance to assist you along the way.
EZINE:
In this week's Computer Weekly, the world of cyber security will probably never return to its pre-pandemic state – we look ahead. The combination of remote working and streaming video is putting extra strain on networks. And we look at how digital transformation is changing the way contact centres are run. Read the issue now.
EZINE:
In this week's Computer Weekly, our investigation into NHS practices shows how poor IT policies are putting whistleblowers at risk. Our buyer's guide examines the networking implications of the surge in remote working. And we assess how well the public cloud giants responded to the demands of the coronavirus pandemic Read the issue now.
EGUIDE:
We explore some of the minutiae of securing the remote workforce. First, infosec consultant Kevin Beaver, picks over some remote access security risks that have arisen during the pandemic. Then we explore the findings of a recent supplier report, which detailed how remote working burn-out is becoming a factor in increasing security risk.
EZINE:
Experts predict that 2021 is meant to be the year of 5G, but what does that mean for the channel? In this issue, discover what 5G technology could bring to the reseller community, learn about how smart buildings are influencing the way we live, and discover how remote working has changed the way we work
