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This paper discusses the security risks inherent in public Wi-Fi Internet access and the best ways to mitigate these risks. It also discusses the benefits of hosting a corporate hotspot of your own.
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This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
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This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
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Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
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This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
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Realizing the value of bring-your-own-device (BYOD) is only possible with a secure and flexible wireless solution in place. This resource explores the challenges of BYOD and the need for wireless connectivity in a wide range of industries, and offers guidance to help you get started.
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Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations normally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
