On Demand Applications White Papers

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Strategies for Choosing A SaaS-Based I.T. Service Management Solution
sponsored by BMC Software, Inc.
WHITE PAPER: The choice on how best to consume software - whether on-premises or through a Software as a Service (SaaS) model - is based on your specific requirements at different points in your business and organizational lifecycles. Check out this white paper to learn more.
Posted: 05 Apr 2011 | Published: 05 Apr 2011

BMC Software, Inc.

Cloud computing for the enterprise: Part 1: Capturing the cloud
sponsored by IBM
WHITE PAPER: This article discusses cloud computing in general, then dissects the layers of the cloud, presents the different cloud types, along with their benefits and drawbacks, and explains why this movement is important for enterprise developers.
Posted: 18 May 2011 | Published: 18 May 2011

IBM

How Cloud-Based Contact Centers Improve Customer Experience
sponsored by Genesys
WHITE PAPER: In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies
Posted: 04 Jun 2014 | Published: 31 Mar 2013

Genesys

SaaS Integration Trends
sponsored by MuleSoft
WHITE PAPER: This infographic presents the key findings from a recent SaaS integration survey that show SaaS integration has, indeed, become an executive level concern, and also verify the growing interest of SaaS providers to offer integration as a part of their service.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

MuleSoft

HP Converged Infrastructure: Reference Architecture Solution Block Design Guide
sponsored by HP & Intel®
WHITE PAPER: Information Technology as a "service" has benefited from early adopters who've deployed some major solutions. "Converged Infrastructure" is how HP describes the products and processes that use this approach and this reference guide give a business and technical perspective of it.
Posted: 18 Mar 2011 | Published: 18 Mar 2011

HP & Intel®

Is your security as good as the cloud’s?
sponsored by Trend Micro, Inc.
WHITE PAPER: This paper examines the relative merits of Software-as-a-Service and Infrastructure-as-a-Service, as well as issues and risks to consider. View now to determine whether these models are likely to provide better or worse security than your current in-house security.
Posted: 07 Oct 2011 | Published: 04 Oct 2011

Trend Micro, Inc.

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk
sponsored by BMC Software, Inc.
WHITE PAPER: Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS.
Posted: 05 Apr 2011 | Published: 05 Apr 2011

BMC Software, Inc.

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader
sponsored by Red Hat
WHITE PAPER: This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition.
Posted: 03 Nov 2011 | Published: 01 Nov 2011

Red Hat

Pick Your Identity Bridge
sponsored by Ping Identity Corporation
WHITE PAPER: This resource gives insight into identity bridges and highlights two potential solutions to the challenges that come with connecting users and resources. It also offers and IDaaS solution that delivers SSO to SaaS and on-premises environments via a single turnkey solution.
Posted: 10 Mar 2014 | Published: 01 Jan 2014

Ping Identity Corporation

Cloud Computing and SaaS: A Practical Guide for Financial Professionals
sponsored by Host Analytics, Inc
WHITE PAPER: This white paper looks at cloud-computing and software-as-a-service (SaaS) technologies and what you need to know about these emerging trends.
Posted: 12 Apr 2012 | Published: 16 Sep 2010

Host Analytics, Inc