WHITE PAPER:
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.
WHITE PAPER:
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
WHITE PAPER:
This paper discusses how mobile resource management (MRM) solutions can give administrators greater visibility into the location of assets and help organizations create a safer, more cost-effective transportation system.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
WHITE PAPER:
System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
WHITE PAPER:
This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
WHITE PAPER:
This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
