WHITE PAPER:
After studying dozens of designs for application monitoring, it has been found that the optimal solution is often achieved through simple synthetic transaction monitors.
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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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Over 20% of the mainframe workforce is expected to retire over the next five years. That's why companies are rethinking their hiring strategies with millennials in mind. Check out strategies on how to address this shift in the mainframe talent pool, and learn what your IT and hiring teams should be doing to attract new talent.
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Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
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Find out how most businesses have embraced using multiple clouds and are now working to maximize the value they get from the modern multicloud platforms including flexibility and efficiency.
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Learn how innovation in the storage enclosure hardware can actually pay great dividends in terms of cost, performance and reliability and learn how Western Digital's deep knowledge of the interaction of devices and systems can help ensure an efficient design.
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It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
