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This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
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Managing the IT infrastructure for small and mid-sizedcompanies is a thankless job. People just don’tunderstand the expertise, time and patience required.Kaseya presents the top ten IT management pain pointsand our solution for making your life easier.
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Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.
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This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
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In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
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This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value.
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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
