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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
WHITE PAPER:
The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
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Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
WHITE PAPER:
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
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Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
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This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
WHITE PAPER:
Access this exclusive, informative resource to find out how one data center solution can provide you with the support you need for desktop virtualization.
