WHITE PAPER:
The following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet.
WHITE PAPER:
This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
WHITE PAPER:
View this white paper to learn more about how businesses are altering their web content management (WCM) strategy. Companies are working to manage the customer experience with a more interactive approach. The connection between WCM and customer experience management (CEM) makes it easy for customers to find what they need.
WHITE PAPER:
This white paper discusses the challenges facing companies when it comes to the analysis of unique data, like emails and chat logs. Access now to see how one system provides valuable insights from non-binary information, a key aspect of a successful future.
WHITE PAPER:
The workplace is quickly becoming a highly mobilized environment where employees can work remotely. As executives work from home or during travel, important company data is housed in remote buildings far from the protection of the office walls. View this resource to learn more about protecting your business with governance and compliance.
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Enterprise Content Management (ECM) delivers solid business benefits to IT leaders as the market shows continued growth. The 23 vendors in this document are addressing increased demands for better mobile and cloud capabilities, as well as more rigorous expectations for vertically specific needs.
WHITE PAPER:
This brief white paper details a SharePoint security system that protects your content while also allowing easy access to those who are authorized.
WHITE PAPER:
The web content management (WCM) market is experiencing a significant evolution as requirements for those platforms have expanded beyond just managing web content. Today, content and collaboration (C&C) professionals need to remember that the “C” in WCM no longer stands for just "content." This white paper delves into the 7 C's of WCM.
WHITE PAPER:
When it comes to web experiences, customers have high expectations. Consult this resource to learn how you can provide innovative, high-value user experience solutions to satisfy your customers. It explains how to deliver resources that draw from user experience and knowledge.
