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Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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The choice on how best to consume software - whether on-premises or through a Software as a Service (SaaS) model - is based on your specific requirements at different points in your business and organizational lifecycles. Check out this white paper to learn more.
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Compliance requirements and electronic discovery demands are placing a burden on IT managers. This white paper explores tools and strategies available to help organizations fulfill these requirements.
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This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
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75% of companies expect to perform some sort of manual intervention during application deployment - does this have to be the case? This insightful resource introduces a database change management platform that simplifies and automates database deployment and configuration for your most critical business applications, with low risk and uncertainty.
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Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
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The question is no longer if your healthcare practice will make the transition to EHR, but when. Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum. This white paper presents strategies for avoiding common EHR implementation problems.
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An integrated Application Lifecycle Management (ALM) platform can help your business respond to the difficulty of managing change in its SAP environments, while meeting business demands and keeping costs low. This informative white paper details the various features, tools and processes that can help you achieve more effective lifecycle management.
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Read this white paper to find an integrated approach to software change and configuration management. Learn how to effectively balance the need for change v. availability of resources and make rational business decisions without disrupting your audit trail.