Change Management (Systems) White Papers

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Ensuring Customer Loyalty: Designing Next-Generation Loyalty Programs
sponsored by Oracle Corporation
WHITE PAPER: Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
Posted: 16 Jan 2007 | Published: 01 Feb 2005

Oracle Corporation

Strategies for Choosing A SaaS-Based I.T. Service Management Solution
sponsored by BMC Software, Inc.
WHITE PAPER: The choice on how best to consume software - whether on-premises or through a Software as a Service (SaaS) model - is based on your specific requirements at different points in your business and organizational lifecycles. Check out this white paper to learn more.
Posted: 05 Apr 2011 | Published: 05 Apr 2011

BMC Software, Inc.

Sustainable SOX Compliance Made Easy with Tango/04 Multiplatform, Real-time Solutions
sponsored by Tango/04 Computing Group
WHITE PAPER: Compliance requirements and electronic discovery demands are placing a burden on IT managers. This white paper explores tools and strategies available to help organizations fulfill these requirements.
Posted: 19 Sep 2007 | Published: 01 Sep 2007

Tango/04 Computing Group

Practical Steps to Achieve and Maintain NERC Compliance
sponsored by Tripwire, Inc.
WHITE PAPER: This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
Posted: 31 Jul 2009 | Published: 08 Dec 2008

Tripwire, Inc.

Bringing Sexy Back…to the Database
sponsored by Datical
WHITE PAPER: 75% of companies expect to perform some sort of manual intervention during application deployment - does this have to be the case? This insightful resource introduces a database change management platform that simplifies and automates database deployment and configuration for your most critical business applications, with low risk and uncertainty.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

Datical

Transforming Storage Operations from Entrepreneurial to Predictive
sponsored by EMC Corporation
WHITE PAPER: Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
Posted: 13 Dec 2004 | Published: 01 Dec 2004

EMC Corporation

Four EHR Change Management Mistakes (And How to Avoid Them)
sponsored by HP & Intel®
WHITE PAPER: The question is no longer if your healthcare practice will make the transition to EHR, but when.  Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum.  This white paper presents strategies for avoiding common EHR implementation problems.
Posted: 01 Aug 2013 | Published: 16 Sep 2011

HP & Intel®

Integrate Rational ALM applications with SAP Solution Manager
sponsored by IBM
WHITE PAPER: An integrated Application Lifecycle Management (ALM) platform can help your business respond to the difficulty of managing change in its SAP environments, while meeting business demands and keeping costs low. This informative white paper details the various features, tools and processes that can help you achieve more effective lifecycle management.
Posted: 18 Apr 2013 | Published: 31 Dec 2012

IBM

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
sponsored by Global Knowledge
WHITE PAPER: This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Posted: 10 Dec 2008 | Published: 01 Jan 2006

Global Knowledge

Orchestrating Mainframe and Distributed SCCM and Release Management
sponsored by SERENA Software, Inc.
WHITE PAPER: Read this white paper to find an integrated approach to software change and configuration management. Learn how to effectively balance the need for change v. availability of resources and make rational business decisions without disrupting your audit trail.
Posted: 23 May 2012 | Published: 23 May 2012

SERENA Software, Inc.