Web-Based Self Service Multimedia

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Worksoft Certify Demo sponsored by Worksoft PRODUCT DEMO: Watch this demo to learn how to create automated testing processes in SAP applications with the help of Worksoft Certify. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Application Life-Cycle Management \| Application Life-Cycle Management Software \| Applications Management \| Business Process Automation \| Business Process Automation Software \| Business Processes \| SAP (Product) \| Software Testing \| Testing

Oracle TimesTen In-Memory Database sponsored by Oracle Corporation WEBCAST: In this 40 minute webcast, listen to Oracle's Marie-Anne Neimat introduce the Oracle TimesTen In-Memory Database. Learn why people use in-memory database (it's all about low latency) and how this technology can accelerate existing Oracle Database applications as well as new applications. Posted: 04 Nov 2010 \| Premiered: Nov 4, 2010 TOPICS: Customer Service \| Database Administration \| Database Management \| Database Performance Management \| Memory \| Oracle (Product) \| Query Tools

Successful Strategies For Business Process Integration sponsored by Oracle Corporation WEBCAST: Business processes and their effectiveness are what differentiate your company from your competitors. If you can successfully manage your processes you are able to increase efficiency, improve customer service, and deliver new products faster. Watch this webcast to learn how to put your best foot forward when it comes to BPM. Posted: 24 Jul 2012 \| Premiered: Jul 17, 2012 TOPICS: Business Process Management \| Business Process Management Software \| Business Processes \| Database Administration \| Database Administrators \| Database Management \| Oracle (Product)

The Rise of Collaboration in the Budgeting Process sponsored by Tagetik Software WEBCAST: Learn how companies can use social software in combination with Business Intelligence applications to improve decision-making in key business processes.Watch this webcast presented by Tagetik, Microsoft and featuring Gartner as new collaboration strategies and methodologies for budgeting and forecasting are introduced. Posted: 11 Jun 2010 \| Premiered: Jun 22, 2010, 11:00 EDT (15:00 GMT) TOPICS: Budgeting \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Processes \| Collaboration \| Collaborative Applications Software \| CPFR \| Supply Chain Management

BPM Adoption Patterns & Practices in Industry sponsored by Oracle Corporation UK Ltd WEBCAST: Watch this webcast to learn how organizations in the financial services, communications, utilities, and retail industries are adopting business process management (BPM) software and using best practices to address their pertinent process challenges to deliver relevant business value. Posted: 07 Sep 2012 \| Premiered: Sep 7, 2012 TOPICS: Business Process Management \| Business Process Management Software \| Business Processes \| Financial Services Industry \| Oracle (Product) \| Retail Trade Industry \| SOA \| Utilities Industry

Introduction to Microsoft Dynamics CRM Online sponsored by Microsoft WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. Posted: 09 Sep 2009 \| Premiered: Sep 9, 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Retention \| Customer Service \| Customer Support Software \| Sales \| Sales and Marketing Software

Why Business Analysis is Essential for Agile success sponsored by IBM WEBCAST: There are many myths surrounding the role of business analysis when it comes to Agile projects. Is it really necessary for Agile success? In this comprehensive webcast, you'll hear from business analysis expert Mary Gorman from EBG Consulting, as she covers the myths and actualities of business analysis for Agile projects. Posted: 06 Nov 2013 \| Premiered: Dec 31, 2012 TOPICS: Agile Manufacturing \| Business Management \| Business Metrics \| Business Performance Management \| Business Processes \| Project Management

Cloud for Service Providers sponsored by Citrix Systems, Inc. VIDEO: This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes. Posted: 22 Aug 2012 \| Premiered: 25 Jun 2012 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Software as a Service

Webcast: Unlocking New Insights and Opportunities with Big Data sponsored by IBM WEBCAST: In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency. Posted: 05 Sep 2013 \| Premiered: Aug 19, 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software

IBM Watson at Work: The Rise of Cognitive Computing sponsored by IBM. WEBCAST: Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more Posted: 17 Jul 2013 \| Premiered: Jul 17, 2013 TOPICS: Customer Satisfaction \| Customer Service \| Data Analytics \| Text Analytics