WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
This on-demand webcast discusses how to implement continuous testing in order to optimize mobile performance, and takes an inside look at the technologies and tools fueling mobile testing success.
WEBCAST:
Legacy messaging technologies lack the performance and flexibility necessary to support today’s computing environments. Attend this webinar to learn how Informatica’s Ultra Messaging technology can help realize up to 10x performance improvements over legacy messaging solutions while dramatically reducing costs and improving deployment flexibility.
WEBCAST:
In this webcast, AbitibiBowater, the eighth largest publicly traded pulp and paper manufacturer in the world, shares how they successfully virtualized mission-critical Oracle solutions such as JD Enterprise One, Oracle Databases and Oracle Business Intelligence data warehouses.
WEBCAST:
Watch this webcast to find out how you can derive more value from your scrum teams. Find out how to identify, anticipate, and mitigate the challenges to scaling agile development. Plus, learn how to incorporate scrum into the full product lifecycle, from development to operations and insight.
WEBCAST:
This Webinar in the Apply Business Analytics series will highlight the specific methods and unique data requirements needed to deal with advanced analytics so that you can effectively and efficiently uncover hidden relationships, anticipate the future and adapt to change.
SOFTWARE DOWNLOAD:
Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.
WEBCAST:
This one-stop-shop for CIOs discusses the 3 most important trends companies can capitalize on to help future success. Access this webinar now for an in-depth look into essential topics.
SOFTWARE DOWNLOAD:
SolarWinds® SAN Monitor for EMC® is a free desktop tool that gives you the visibility into your physical storage to make sure it's in good health and lets you quickly and easily monitor EMC CLARiiON® arrays with at-a-glance insight into storage.
