Chapter 7 White Papers

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Are You Providing Your Customers with the Satisfying Experience That will Keep Them Coming Back?
sponsored by Cisco Systems, Inc.
WHITE PAPER: In today's tough economic times, businesses face a daunting challenge: do everything possible to attract and retain customers. This paper examines eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

 The Social Business - Advent of a new age
sponsored by IBM
WHITE PAPER: This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
Posted: 23 Jun 2011 | Published: 22 Jun 2011

IBM

Transforming Healthcare Delivery with Analytics
sponsored by IBM
WHITE PAPER: In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
Posted: 13 Aug 2012 | Published: 13 Aug 2012

IBM

Expanding Active Decision-Making: The Power of Integrating Business Rules and Events
sponsored by Red Hat and JBoss
WHITE PAPER: This white paper demonstrates how using JBoss Enterprise BRMS, business analysts, developers, and integrators can create and manage rules and events in a single product using a shared set of authoring tools.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

Red Hat and JBoss

The Business Case for Information Management
sponsored by Oracle Corporation
WHITE PAPER: In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
Posted: 14 Sep 2009 | Published: 01 Dec 2008

Oracle Corporation

Storage: Economics Remains Crucial
sponsored by IBM
WHITE PAPER: Read this informative resource to find out what characteristics drive IT.
Posted: 14 Apr 2014 | Published: 31 Oct 2012

IBM

Smart Decisions for Extraordinary Times
sponsored by Microsoft
WHITE PAPER: With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
Posted: 08 Sep 2009 | Published: 09 Sep 2009

Microsoft

Building a Robust Business Case for High Quality Master Data
sponsored by Melissa
WHITE PAPER: This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.
Posted: 19 Apr 2010 | Published: 01 Feb 2010

Melissa

Smarter Products - The Building Blocks for a Smarter Planet
sponsored by IBM
WHITE PAPER: IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
Posted: 06 Oct 2009 | Published: 01 May 2009

IBM

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.