Information Technology Infrastructure Library Reports

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Application Rationalization Datasheet
sponsored by Apptio
WHITE PAPER: To achieve decision agility, IT organizations need a scalable way to make business sense out of disconnected financial, operational, and project data about their application portfolio. Read on to learn more about innovative solutions!
Posted: 16 Oct 2013 | Published: 15 Oct 2013

Apptio

Why IT Is Slowly Embracing Composable Infrastructure
sponsored by Hewlett Packard Enterprise
EGUIDE: In this guide, you'll discover how to simplify IT orchestration and improve dynamic resource allocation with a combined composable infrastructure and OpenStack-based hybrid cloud platform. Read on to both meet expanding workload demands and improve access to on-premises IT resources.
Posted: 09 Feb 2017 | Published: 06 Feb 2017

Hewlett Packard Enterprise

Lubrizol's Service Management Transformation
sponsored by HP & Intel®
CASE STUDY: Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
Posted: 01 Jun 2011 | Published: 01 Jun 2011

HP & Intel®

Gartner Symposium: The World’s Most Important Gathering of CIOs and Senior IT Executives
sponsored by Gartner
BROCHURE: A powerful convergence of forces — mobile, social, cloud and information — is rapidly reshaping how business gets done now and in the future. Gartner believes CIOs and senior IT executives are at the center of this transformation, leading the creation of the digital enterprise.
Posted: 16 Sep 2013 | Published: 16 Sep 2013

Gartner

CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
sponsored by FrontRange Solutions Inc.
EGUIDE: This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

Have you built your IT roadmap for 2011? Strategies for incorporating licensing best practices
sponsored by HP and Microsoft
PRESENTATION TRANSCRIPT: This presentation transcript reveals best practices for license management.  Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements.
Posted: 08 Sep 2010 | Published: 08 Sep 2010

HP and Microsoft

Negotiate with SAP, IBM, Microsoft and Oracle to Make the Most from Your IT Budget
sponsored by Gartner
EGUIDE: When it comes to contract negotiations, CIOs hold more sway than they think. Next time you negotiate with suppliers, ensure you get a better price from likes of SAP, IBM, Microsoft and Oracle. Access this expert guide to discover vendor negotiation tips for midmarket CIOs working with these vendors from Forrester Senior Analyst Duncan Jones.
Posted: 29 Jun 2016 | Published: 28 Jun 2016

Gartner

Kaseya IT Automation Framework
sponsored by Kaseya International Limited
TECHNICAL ARTICLE: The Kaseya IT Automation Framework is purpose-built for this “next era of computing”, with a comprehensive feature set for the automation of the IT tasks needed to manage and maintain an organization’s complex infrastructure of systems and devices.
Posted: 29 Apr 2011 | Published: 27 Apr 2011

Kaseya International Limited

The State of IT Systems Management
sponsored by Kaseya
WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

Kaseya