EZINE:
Amsterdam University of Applied Sciences has launched a centre of expertise in applied artificial intelligence, and students from all faculties of the university will learn how to apply AI in their field of study.
CASE STUDY:
The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
EGUIDE:
This E-Guide from SearchConsumerization.com unveils best practices for creating your enterprise's bring your own device (BYOD) policy and steps you should take to ensure access and freedom for your employees without sacrificing corporate security and control.
WHITE PAPER:
Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
WHITE PAPER:
In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
EZINE:
Despite gloomy economic conditions worldwide, IT leaders in EMEA expect budgets to increase this year, according to TechTarget/Computer Weekly's IT Priorities survey. We also look at how health authorities in the UAE are modernising healthcare services, how Finland and Estonia are sharing expertise, and how the Dutch government is addressing bias.
WHITE PAPER:
This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
