BSM Reports

Leading Interactive Games Designer Accelerates Business Intelligence Program
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
Posted: 20 Jan 2012 | Published: 20 Jan 2012

Cisco Systems, Inc.

Service Please: Five Tips for Easy, Affordable Tech Support
sponsored by Cisco Systems, Inc.
WHITE PAPER: A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

Cisco Systems, Inc.

EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management
sponsored by IBM
INFORMATION CENTER: Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.
Posted: 05 Oct 2009 | Published: 01 Oct 2009

IBM

Capturing the Potential of the Cloud 
sponsored by IBM
WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010

IBM

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Pharma's New Worldview: Transforming R&D through Emerging Markets
sponsored by IBM Line of Business
WHITE PAPER: This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.
Posted: 27 Feb 2008 | Published: 01 Oct 2006

IBM Line of Business

TEB Ensures Real-Time Visibility of Banking Processes
sponsored by Hewlett Packard Enterprise
CASE STUDY: "We wanted to monitor the IT infrastructure through the eyes of the business, not the IT department," said Oguz Bayrakdar, IT project manager for TEB, a large Turkish bank. In this case study, discover how TSB implemented business service management (BSM) and application performance management (APM) software to achieve that goal.
Posted: 04 Jun 2014 | Published: 30 Apr 2013

Hewlett Packard Enterprise

Cloud Provisioning: Provision. Orchestrate. Innovate.
sponsored by OpenText
WHITE PAPER: In this white paper, learn about a cloud provisioning technology with a workflow-enabled framework, allowing you to create, provision, and orchestrate virtual "bundles" of on-premise and cloud capabilities that make up a new product, service, or application.
Posted: 14 Feb 2014 | Published: 31 Dec 2013

OpenText

ERP Software Selection Criteria for Midsized Businesses
sponsored by Sage Software
EGUIDE: In this E-Guide, you will gain practical advice and best practices for choosing an ERP system from Jim Shepherd, senior vice president of research for AMR Research.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

Sage Software

ITIL V3 and the PMBOK® - Distinct but Complementary
sponsored by Global Knowledge
WHITE PAPER: This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge