ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
WHITE PAPER:
This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
EGUIDE:
Consult this expert e-guide to uncover what you need to know about operational intelligence. Find out firsthand what this technology can do for you and more interestingly so, if this technology is even right for you and your organization.
CASE STUDY:
One of the world's fastest growing manufacturers of fashion eyewear needed a scalable system to process over 250,000 transactions each year. Read this case study to discover how this eyewear company was able to anticipate a 50% increase in revenue while reducing risk of a credit card data breach.
WHITE PAPER:
In this white paper, you will discover business reporting platform that ensures you have the information you need when you need it to make decisions that run your company.
WHITE PAPER:
This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
WHITE PAPER:
Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
BROCHURE:
This resource introduces the Gartner Sourcing & Strategic Vendor Relationships Summit – an IT sourcing event that offers insight to help you adjust and optimize your sourcing strategy in today's digital age.
