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ABSTRACT:

To be an agent of change and a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges — because it is insufficient to focus on HR in a vacuum.

Read this IDC white paper to learn how to achieve excellence in HR processes and systems by focusing on the five following, interrelated priorities: consistency, integration, insight, responsiveness, and agility.

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