Panorama Consulting Group, an independent and technology-agnostic ERP consulting firm, developed its 2010 Enterprise Resource Planning (ERP) Report with the goal of identifying the benefits, drawbacks, risks and results experienced by organizations implementing ERP software across the globe. Using a variety of tools and data points, the study surveyed respondents from nearly 1,600 organizations that have implemented ERP within the last four years. Companies represented range in size from small startups to large multi-national and multi-billion-dollar organizations and are located in all major regions of the world, with a majority based in either North America or Asia Pacific. The ERP software implemented by participants includes Tier I, Tier II, Tier III and niche-focused solutions.
In addition to broadening the number of organizations in the study, the 2010 ERP Report provides more focused findings on trends over time and more detailed customer satisfaction and benefits realization metrics than in past years. The study also includes an exploration of the various delivery models deployed by participants’ ERP initiatives.
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