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End User Performance - Building and Maintaining ROI
sponsored by SAP America Inc
Posted:  06 Aug 2008
Published:  01 Jan 2006
Format:  PDF
Length:  16   Page(s)
Type:  White Paper
Language:  English


ABSTRACT:
Explore how organizations are achieving strong ROI on their IT by emphasizing user performance. These companies ensure that users are prepared even before the software implementation, and understand the importance of a user-training strategy, not just a user-training delivery system.


Author

Stephen Hirsch
Development Manager ,  SAP
Stephen Hirsch has spent over 20 years in the computer industry, 10 of them with SAP America. He is currently a business development manager for SAP Education. Prior to his years in the computer business, Hirsch was an associate professor of English and chairman of the humanities division at the College of Saint Rose in Albany, NY.



BROWSE RELATED RESOURCES
Application Life-Cycle Management | Application Performance Management | Change Management | Configuration Management | ERP | ROI

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