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Product: |
InQuira Analytics |
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Company: |
InQuira Inc |
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Type: |
Software |
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Description: |
The powerful InQuira Analytics module provides companies with best-in-class customer analytics that deliver far more insight than standard website 'click-through' analyses. The included ready-to-run reports demonstrate explicit understanding of customer intent, and provide valuable answers to critical business questions.
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InQuira leverages its intent-driven architecture to group questions into Categories based on the underlying intent of those search requests, rather than by results generated. For example, there may be hundreds of searches on the Bank of America website related to the electronic transfer of money, each search worded differently. InQuira is able to understand the intent behind each search request, and group those questions by a common concept -- in this example, the electronic transfer of money.
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Related Products: |
CRM | Natural Language Processing Software | Search Engines | Self-Service Applications Software |
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