EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
EBOOK:
Collaboration is evolving at an unprecedented pace. What used to be an ad-hoc practice is now ubiquitous in our remote working world, and it is important to develop practical strategies to make the most of collaborative tools. Dive into this guide to learn how to do so, which includes 3 pillars of successful collaboration in the workplace.
EGUIDE:
This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
WHITE PAPER:
Access this white paper to learn how flash storage can boost storage performance and speed up processing times. Read on to learn about the technology behind a new flash storage system.
EBOOK:
In this software age, is there any role left for hardware? In our three-part guide, our experts' response is a resounding, "yes." Read now to learn why hardware is still an essential networking choice in terms of scale, reliability, and performance.
EGUIDE:
IT leaders implementing and operating Skype for Business are often concerned about how they can provide excellent call quality and voice performance. So, what can you do to ensure the best experience as you transition to Skype for Business? In this expert e-guide, learn the three key steps for call quality success with Skype for Business.
EGUIDE:
Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.
EGUIDE:
While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.
WHITE PAPER:
A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
EGUIDE:
Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.
