ITSM Reports

Nordics IT Priorities 2017
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed the importance of the cloud for Nordic organisations. Over half of them are increasing their spending on cloud based services this year, according to the survey findings.
Posted: 08 Feb 2021 | Published: 07 Feb 2017

TechTarget ComputerWeekly.com

IT Priorities UK Infographic
sponsored by TechTarget ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017.
Posted: 08 Feb 2021 | Published: 12 Jan 2017

TechTarget ComputerWeekly.com

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 08 Feb 2021 | Published: 30 Apr 2019

TechTarget ComputerWeekly.com

Middle East IT Priorities 2017
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 08 Feb 2021 | Published: 07 Feb 2017

TechTarget ComputerWeekly.com

Trend Watch: CIO trends
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.
Posted: 19 Jan 2023 | Published: 19 Jan 2023

TechTarget ComputerWeekly.com

CIO Trends #5: Middle East
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Read why blockchain is gathering pace in the Middle East, with the United Arab Emirates leading the way and find out how SAP is giving young people and entrepreneurs in the Middle East with the IT skills required to support the regions digital transformation.
Posted: 08 Feb 2021 | Published: 10 Jul 2017

TechTarget ComputerWeekly.com

IT Monitoring, and Why It’s Growing More Important
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how IT monitoring tools have advanced accordingly and their relationship with DevOps methodologies. Plus, find out which areas of your IT infrastructure stack could stand to gain the most from robust monitoring capabilities.
Posted: 31 Jan 2020 | Published: 31 Jan 2020

ServiceNow

ITSM Essentials Guide: How AI is changing ITSM, the service desk
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how ITSM technologies augmented by AI capabilities are being utilized across the IT stack – from helpdesk management to network automation.
Posted: 29 Jan 2020 | Published: 29 Jan 2020

ServiceNow

Negotiate with SAP, IBM, Microsoft and Oracle to Make the Most from Your IT Budget
sponsored by Gartner
EGUIDE: When it comes to contract negotiations, CIOs hold more sway than they think. Next time you negotiate with suppliers, ensure you get a better price from likes of SAP, IBM, Microsoft and Oracle. Access this expert guide to discover vendor negotiation tips for midmarket CIOs working with these vendors from Forrester Senior Analyst Duncan Jones.
Posted: 29 Jun 2016 | Published: 28 Jun 2016

Gartner

Use Analytics to Find Problems and Avoid Outages
sponsored by IBM
WEBCAST: Tune into the following webinar to learn how IBM can help you with operations, performance, analytics, automation and delivery of your IT services in today's complex on-premises, hybrid, and cloud environments.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

IBM