TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
EGUIDE:
Research shows that disconnects exist between business intelligence (BI) investments and the value derived. Inside this exclusive, expert resource, find out how to make the most out of a BI implementation by aligning IT and business goals.
TECHNICAL ARTICLE:
Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT.
PODCAST:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
PRESENTATION TRANSCRIPT:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
WHITE PAPER:
This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
VIDEO:
This collection of videos provides critical insight into the process success of many leaders within their specific industries. Watch now to learn about the tools and strategies they used and how you can use these same strategies for success in your own organization.
PRESENTATION TRANSCRIPT:
Review this presentation transcript to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services, and a business rules management system (BRMS).
EGUIDE:
Location intelligence can provide your business with unprecedented insight into customer behavior, market trends, and more -- so why don't more organizations include location features in their overall BI applications? Read on to learn the benefits of integrating location intelligence with BI and get 7 expert steps for getting started.
EGUIDE:
Business intelligence and predictive analytics have the potential to revolutionize the way CIOs make decisions and align IT with business goals. By collecting valuable data, CIOs can promote innovative change. Inside this exclusive e-guide, learn how New York City Housing Authority’s CIO used BI and predictive analytics to do just that.
