EBOOK:
This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
EBOOK:
Collaboration is evolving at an unprecedented pace. What used to be an ad-hoc practice is now ubiquitous in our remote working world, and it is important to develop practical strategies to make the most of collaborative tools. Dive into this guide to learn how to do so, which includes 3 pillars of successful collaboration in the workplace.
EGUIDE:
Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
ANALYST REPORT:
Digital communications technology is the foundation for any digital transformation strategy. However, unfortunately, there is a significant gap between the ideal of high-functioning digital communications and the actual performance of many companies today. Download this IDC report to learn more.
EGUIDE:
Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.
EGUIDE:
Perfect your process of making UC purchasing decisions by distilling it into 3 core buying principles. By digging into these strategies you can learn what combination of deployment models will work best for your enterprise.
WHITE PAPER:
This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
WHITE PAPER:
In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
