Converged IP Contact Centers Reports

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Computer Weekly – 13 June 2023: The most influential people in UK technology
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we reveal the 13th annual UKtech50 list, with this year's most influential person award shared by secretaries of state for science, innovation and technology Michelle Donelan and Chloe Smith. Also, we examine mounting legal challenges faced by the emergence of generative AI tools such as ChatGPT. Read the issue now.
Posted: 12 Jun 2023 | Published: 13 Jun 2023

TechTarget ComputerWeekly.com

Speed Up Your Software Development Cycle
sponsored by Slack
WHITE PAPER: Learn how to accelerate coding and deliver more software faster.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Computer Weekly – 17 October 2023: The Most Influential Women in UK Technology 2023
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.
Posted: 16 Oct 2023 | Published: 17 Oct 2023

TechTarget ComputerWeekly.com

MicroScope – July 2023: The pressure to deliver
sponsored by MicroScope
EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
Posted: 06 Jul 2023 | Published: 07 Jul 2023

MicroScope

2023 IT Priorities APAC Report
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders across APAC remain bullish about IT spending despite macroeconomic headwinds as they continue to invest in strategic areas such as cyber security, automation and cloud computing to bolster their digital chops.In this e-guide, read more about the findings revealed by the latest TechTarget/Computer Weekly IT Priorities 2023 study.
Posted: 14 Apr 2023 | Published: 14 Apr 2023

TechTarget ComputerWeekly.com

Unlock Endless Possibilities with Easy to Use AI Tools
sponsored by Slack
WHITE PAPER: Enable smarter and more secure collaboration with simple access to AI-powered time-savers.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack