Computer Telephony Services Reports

WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.

Posted: 13 Dec 2010 | Published: 13 Dec 2010

WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.

Posted: 08 Feb 2010 | Published: 22 Jan 2009

EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.

Posted: 19 Jun 2013 | Published: 19 Jun 2013

CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.

Posted: 01 Oct 2009 | Published: 25 Aug 2009

CASE STUDY: The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.

Posted: 27 Sep 2019 | Published: 27 Sep 2019

CASE STUDY: Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.

Posted: 24 Aug 2009 | Published: 05 Aug 2009

PRESENTATION TRANSCRIPT: This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.

Posted: 29 Oct 2012 | Published: 29 Oct 2012

WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.

Posted: 17 Jun 2011 | Published: 17 Jun 2011

WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.

Posted: 17 Feb 2014 | Published: 17 Feb 2014

WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.

Posted: 26 May 2011 | Published: 26 May 2011